Automotive and Transport
Software for Service Centres
Job-card driven repair operations with technician time, spare consumption and warranty settlement.
A service centre sells technician time and spare parts against job cards. Profitability depends on how long a job actually takes versus what was charged, and on whether spares consumed were billed. Warranty work is reimbursed by the manufacturer, which requires its own documentation trail.
What gets in the way
- Actual technician time per job is not recorded, so labour recovery is unknown
- Spares consumed are not always billed to the job
- Warranty and paid work need separate treatment and documentation
- Job status updates to customers are made by phone
- Pending jobs accumulate without visible ageing
What the software handles
- Job card with complaint, diagnosis and estimate
- Technician assignment with time recording
- Spare issue against the job card
- Warranty versus paid classification with documentation
- Status updates to the customer and delivery on completion
What changes
- Labour recovery measured against time actually spent
- Spare consumption billed rather than lost
- Job ageing visible so nothing sits forgotten
Software for your service centres business
Start from a ready product or have one built around how you work.